Plans & Delivery

Prices and applicable taxes

All listed prices are in Canadian dollars and exclude applicable taxes. Stripe calculates GST/HST and any applicable provincial sales tax from the customer’s billing location and the tax treatment of the purchase. InfoSoft Technology Inc. is registered for B.C. PST (PST-1515-1926); B.C. PST is charged only when the purchase is taxable in British Columbia. Paid invoices identify the applicable tax amounts separately.

1. What every paid video includes

Every paid video includes a guided editing brief, secure media processing, the editing features listed for the plan, quality review, one export in the selected format and one revision unless stated otherwise. Stock media, premium music, advanced motion graphics, filming, scriptwriting and additional formats are not included unless shown in the order.

2. Plan comparison

3. Expected first-cut delivery

Delivery time begins after free-offer confirmation, payment or subscription-credit confirmation and after all usable files, instructions and required brand assets are received. A “first cut” is the version delivered for review, not necessarily the final approved export.

4. Timing factors

Large uploads, damaged files, complex multi-camera projects, extensive graphics, missing instructions, customer-requested changes, weekends and statutory holidays can extend delivery. We will communicate a revised estimate if a material delay becomes known. Priority delivery, when available, is priced separately and must be confirmed before purchase.

5. Subscription credits

The Short monthly plan includes one Short Video each month, and the annual plan includes 12 Short Videos during the 12-month term. VideoEdit Monthly includes four editing credits per month: a Short Video uses one-half credit, a Standard Video uses one credit, and a Professional Video uses two credits. Each project accepts one source file and includes one revision. Credits do not roll into a renewed billing period. Cancelling stops future renewal under our Cancellation Policy. Existing Standard subscriptions remain governed by the terms accepted at purchase.

6. Extras

VideoEdit Monthly customers may purchase an additional full credit for $79 during the current billing period. Other expected extras include additional revisions from $25, an extra platform format from $15, priority delivery from $35, advanced graphics from $50, and extra uploaded hours from $40–$60. We will always present the exact charge for approval before beginning extra work.